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No offensive, hateful, or low-effort comments. Only submissions that are directly related to Dell & Dell Technologies are allowed.Discord Filter Out Help Posts Only Show Help Posts Dell Website Meet the Dell Family For direct contact with Dell please see the "General Support" section below. Please note this subreddit is 100% unofficial. Feel free to ask questions that are support related or otherwise on anything related to Dell Technologies & we'll do our best to help you. Unfortunately, In this particular, there isn't much more we can do to assist you since your system has no compatibility with the new version of the OS.Welcome to /r/Dell. Now, we understand you've mentioned that Dell* informed you that your system is not compatible with Windows*10. Intel® PROSet/Wireless Software for Bluetooth® technology for Windows® 10 64-bit (JP) What is available for Windows*10 as you have mentioned is the Intel® PROSet/Wireless Software for Bluetooth® technology for Windows® 10 64-bit (JP) that you can also confime in this link. The latest version found in our download center is Windows 8.1 compliant as you can confirm here Intel® PROSet/Wireless Software for Windows 8.1* File name: Wireless_18.20.0_e164.exe The Intel® Centrino® Wireless-N 2230 is supported with Windows*10 own inbox drivers that is the reason as to why you see the version 15.18.10 Since Intel says there already is one, what I need is some way to uninstall the driver I have (really uninstall it), and install the recommended driver. I called Windows support, and they said I should just wait until they get around to building a driver for the 2230. I looked at downloading a Win 7 ISO file from Windows, but my product ID is for a Dell version of Win 7, so Microsoft referred me to Dell. They told me I could pay them (Dell) $119 for a Windows 7 operating system disk (the laptop's out of warranty). I called Dell, and they are not certifying the Dell 5520 laptop for Windows 10. Since I upgraded the operating system over a month ago, I cannot back out to Windows 7 (which worked fine with the 2230). I reran the Intel utility, and it Failed. I deleted the driver in the Device Manager window, and then deleted the driver files in the Control Panel/Uninstall window. It successfully identified my 2230, and proceeded to download the same driver package, with a description that it was for Windows 10. I downloaded the Intel Driver install utility and scanned my computer. Repeated attempts leave the driver at 15.8.10 dated. Try as I might, I cannot budge the existing driver to uninstall. I downloaded wireless_18.20.0_De164 and attempted to install it. With driver 15.8.10, I lose wi-fi any time I attempt to download anything (like bring up google). I'm operating a Centrino 2230 Wireless adapter in a Dell 5520 laptop running Windows 10.
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